Top Tier — Florida Battery Sales Reference

GRU (Gainesville Regional Utilities) · Gainesville & Alachua County

Sales reference for reps working GRU territory. This is the deep reference — how to sell it up top, full utility detail below. GRU serves roughly 102,000 electric customers in Gainesville and Alachua County under the GRU Authority — the state-created board that has governed the utility since late 2023 and voted 3-0 on April 17, 2024 to move new solar installs off the prior export credit and onto the monthly Fuel Adjustment — around 3.5 cents, floating monthly — versus retail around 13.7 cents inside the city. That's roughly a 4-to-1 buy/sell gap on new solar: one of the widest spreads in our book. Customers who were installed or permitting by the vote date keep the prior terms — but the duration of that grandfathering has never been published, and this guide prints no year because none exists to print. The battery here is a spread-capture machine for post-2024 customers, an honest maximizer for the grandfathered, and a hurricane backup for everyone.

What kind of market this is

GRU is a threat-documented market — a documented 2024 board vote moved new solar onto fuel-rate exports, with a grandfathered cohort whose term is unpublished. The battery is a spread cure for post-2024 customers, a maximizer for the grandfathered, and a hurricane backup. Five defining facts:

1. The 2024 vote is the documented change. The GRU Authority voted 3-0 on April 17, 2024 to credit new solar exports at the monthly Fuel Adjustment — about 3.5¢/kWh, floating monthly — replacing the prior credit of roughly 5.16¢. Munis set their own rules; the PSC's net-metering rule doesn't bind GRU. The vote is citable; press it precisely.
2. The spread is the widest in our book. Retail runs ~13.7¢ all-in inside the city (customers outside city limits pay a 10% surcharge on top) vs ~3.5¢ exports — roughly a 4-to-1 buy/sell gap for post-2024 systems. A battery that shifts export to self-consumption captures nearly all of it. The fuel-adjustment figure floats monthly — confirm the current figure in the tool, never quote from memory.
3. The grandfathered cohort is real — and its term is unpublished. Systems installed or permitting on or before April 17, 2024 keep the prior terms. How long? No sunset term has been published — and this guide prints no year, because inventing one is exactly the error this platform exists to prevent. The duration is being confirmed through GRU directly; until then, the cohort text says exactly that.
4. Even the grandfathered terms were below retail. The prior credit (~5.16¢) was itself well under the ~13.7¢ retail rate — so the grandfathered cohort has a real spread story too, just a milder one. Both cohorts at GRU are spread pitches; the magnitude differs.
5. No programs, and interconnection specifics live in the city code. No rebate, no VPP. GRU's caps, insurance, and fee specifics sit in the City Code of Ordinances and haven't been pulled to primary — print no interconnection specifics; the tool carries them as confirm items.

Your lead is the spread, sized to the cohort. Post-2024: the 4-to-1 gap — the widest in our book, from GRU's own vote. Grandfathered: the milder-but-real gap on the prior terms, plus the honest unknown — nobody has published how long those terms last, and we're the installer who says so instead of guessing. Hurricane resilience closes.

Default configuration: backup-capable is the strong default — hurricane country — and in this market self-consumption is the economic engine regardless of config.

• Backup-capable: $18,500 cash / $23,942 financed / ~$228/mo
• Self-consumption-only: $17,000 cash / $22,068 financed / ~$210/mo

Confirm pricing, configuration, cohort, and the current fuel-adjustment figure in the tool before quoting.

PART A — The Pitch (Problem → Solution → Urgency → Close)

The spine is multiple beats per section: customer headline + statement + rep layer (+ objection where noted). Beats marked (BACKUP ONLY) render only for backup config; beats with Self-consumption:/Backup: branches swap the customer line by config. COHORT beats swap by grandfathered vs post-2023 status.

The Problem

You're paid about a quarter of retail for exports — by a 3-to-0 vote. (POST-2024 COHORT) Since April 2024, GRU credits new solar exports at its monthly fuel adjustment — around three and a half cents — while every kilowatt-hour you buy costs about thirteen and a half inside the city. That's roughly a four-to-one gap between what you pay and what your exports earn. The gap is your money.

Rep layer: The exposed opener — the spread as arithmetic: retail ~13.7¢ all-in inside city ($17.00 customer charge; energy 8.46¢/12.13¢ + ~3.5¢ fuel-adj; +10% surcharge outside city limits) vs fuel-adjustment exports (~3.5¢, floats monthly — confirm the current figure in the tool before quoting). The citable event: GRU Authority vote, 3-0, April 17, 2024 — factual framing only (the Authority is the state-created board governing GRU since November 2023; state the fact, editorialize never). Objection — "My solar still lowers my bill." It does — and every surplus kilowatt-hour would lower it roughly four times more if it stayed on your side of the meter.

Your prior terms are real — and nobody has published how long they last. (GRANDFATHERED COHORT) Your system was in or permitting by the April 2024 vote, so you keep the prior export terms. Here's the honest picture: those terms were themselves around five cents against thirteen-cent retail — better than the new rate, still well under what you pay — and the one thing nobody can tell you is the end date, because GRU has never published one. We won't invent it.

Rep layer: The grandfathered opener — honesty as the differentiator. Two truths: (1) the prior terms (~5.16¢-era) were ALSO below retail — this cohort has a real, milder spread story; the battery pitch is spread-capture at the smaller gap, not "protect your retail netting" (there's no retail netting here to protect — confirm the customer's actual prior-terms structure in the tool). (2) The duration is UNPUBLISHED — no year is printed, no year is spoken; the guide's own words: "we won't invent it." A rep caught inventing a grandfather date at GRU torches the whole platform's credibility. Objection — "So my terms could last forever?" Possibly — or the framework could define an end when GRU publishes one; the honest answer is nobody knows, and a battery is the version of your solar value that doesn't need to know.

Your system is orphaned. Whoever installed your solar is likely gone, merged, or unreachable — especially after so many installers folded when the federal tax credit expired at the end of 2025. If something goes wrong, there's no one accountable. You own the system and the risk.

Rep layer: Standard orphaned-system beat. Ask who installed it and whether they'd answer a service call.

Your inverter is on the clock. Your inverter is several years old. When it fails out of warranty, that's about $3,500 to $5,000 out of pocket — and your system produces nothing until it's replaced, typically 4 to 8 weeks.

Rep layer: Standard inverter beat. SolarEdge ~12-yr warranty, real failure 8–15 yrs; Enphase 25-yr, real issues 10–20.

(BACKUP ONLY) When the hurricane comes, your solar shuts off with the grid. Anti-islanding is a safety cutoff: in an outage, your panels produce nothing — even under a clear post-storm sky. Helene put twenty-seven thousand GRU customers in the dark — the utility's biggest recent event. A battery keeps your critical systems running, and with sun, it recharges through a multi-day restoration.

Rep layer: Renders ONLY for backup config. GRU anchors (documented): Helene 2024 — ~27,000 out (its biggest); Idalia 2023 — ~14,000, restored ~24 hours (credit the speed — then note fast is still a dark night); Milton 2024 — minor here. Irma/Ian GRU-specific counts unpublished — no numbers. Honest framing: inland Gainesville is sheltered relative to the coasts — say so, it buys credibility — and Helene proved the exposure is real anyway.

The Solution

A battery captures the spread — every day, automatically. (POST-2024) Instead of selling your midday surplus at three and a half cents and buying it back at thirteen and a half, the battery stores it and serves your own home at night — capturing nearly the whole four-to-one gap on every stored kilowatt-hour. (GRANDFATHERED) Your gap is smaller but real — the prior terms still sit well under retail — and the battery captures it without touching the terms themselves.

• Self-consumption: "The surplus stops selling at the fuel rate and starts replacing retail — post-2024, that's nearly the whole rate."
• Backup: "Captures the spread the same way — and keeps your home running when the grid goes down."

Monthly Cost Chart and Net Bill Breakdown render here.

Rep layer: THE core cure beat — a spread play for BOTH cohorts, magnitudes differing: post-2024 ≈ ~10¢ captured per stored kWh (~13.7 − ~3.5, the widest in our book); grandfathered ≈ the retail-to-prior-terms gap (~8¢-class, confirm the customer's actual structure in the tool). No GRU rebate or program exists — never imply one. The fuel-adjustment figure floats monthly: the tool carries today's number.

(BACKUP ONLY) It keeps your home running when the grid goes down. Powers your essentials — refrigerator, A/C circulation, medical devices, connectivity — through an outage, and with Florida sun, recharges to carry you through a multi-day restoration.

Rep layer: The resilience cure beat. Size expectations honestly (essentials; set A/C expectations honestly in Florida heat).

We take it over. Top Tier becomes the single point of contact for your entire system — a new 10-year workmanship warranty, the 5-year Align Solar Protection contract ($0 deductible, non-transferable), and manufacturer warranty coordination.

Rep layer: Answers the orphaned-system problem. Transfers: workmanship with written consent; Align non-transferable; manufacturer per OEM terms.

Thousands you don't pay. The $11K+ Hidden Costs Avoided bundle — built into the takeover, not sold as extras.

Rep layer: Reframes total cost. "Your payment buys the battery plus warranty plus service plus inverter-replacement coverage — over $11K of value."

And whatever the policy does next, your stored power is yours. GRU's solar rules changed by a 3-0 vote in 2024 — and the terms you have today, grandfathered or new, last exactly as long as the next vote says. Power you store and use yourself doesn't depend on any export credit — prior terms, fuel rate, or whatever comes next.

Rate Justification + Own vs Rent render here.

Rep layer: The independence beat — and at GRU it's doubly grounded: the 2024 vote is the proof that terms change, and the unpublished grandfather duration is the proof that even the good terms carry an unknown. Self-consumption is the value no vote touches. 25-yr scenarios: conservative 4%, moderate 6%, aggressive 8%.

Urgency

The clocks here are real and tariff-dated — press them precisely.

The spread clock. (POST-2024) You're on the widest exposed tariff in our Florida book — every sunny day without a battery sells the surplus at three and a half cents and buys it back at four times that. No future deadline to wait for; the cost of waiting runs daily.

Rep layer: Honest exposed urgency — the tariff is the deadline, daily. The 4-to-1 framing is arithmetic, not rhetoric.

The unknown clock. (GRANDFATHERED) Your terms have no published end date — which cuts both ways. They might run indefinitely; the next framework might define an end. The honest urgency isn't a date — it's that your solar economics currently depend on a question nobody can answer, and a battery makes the answer matter less.

Rep layer: The GRU grandfathered urgency — honest-unknown framing, NEVER a fabricated year. This is the discipline case of the whole Florida book: the guide prints no year, the rep speaks no year, and "we won't invent it" is itself the trust-building line. If GRU publishes a term, this guide updates same-week (refinement trigger).

The hurricane clock. Season runs June through November, every year. A battery installed before the next storm is protection; one ordered after landfall is a backorder.

Rep layer: Standard FL storm urgency — factual, preparedness-framed.

The Close

1. Verify credit + confirm cohort and configuration. Run the credit check; confirm grandfathered (installed/permitting by 4/17/2024) vs post-2024 status in the tool — it sizes the spread — and the backup/self-consumption configuration. Also confirm the address is actually GRU: this territory interleaves hard with Clay Electric and Duke, and the bill header decides.
2. Confirm the current fuel-adjustment figure and interconnection requirements. The export rate floats monthly; GRU's interconnection specifics (caps, insurance, fees) live in the City Code of Ordinances and are confirmed per install — the tool carries both as confirm items.
3. Customer reads and signs the service agreement. Walk through the disclosures honestly — the cohort's actual export terms, the unpublished grandfather duration stated as unpublished, and that there's no federal credit or GRU program.
4. Complete the Welcome Call. Finalizes the sale and sets expectations for installation.

Standing Rules (Do NOT Violate)

• ❌ NEVER coach reps to disqualify based on home tenure. Resale story is real — not "walk away."
• ❌ NEVER claim "all warranties transfer." Workmanship: with written consent. Align: non-transferable. Manufacturer: per OEM terms.
• ❌ NEVER fabricate inspection findings.
• ❌ NEVER quote a bill-reduction factor as a guarantee.
• ❌ NEVER quote a REP buyback rate as fixed/guaranteed — plan-dependent, confirm the customer's actual plan.
• ❌ 85+ confirmation call required. Customer confirms own finances, no POA, sound mind.
• ❌ Financing ends before age 91. 75 → 15-year max. 80 → 10-year max.
• ❌ Honest cancellation window. Overselling = free customer exit + $1K–$1.5K clawback.
• ❌ Certified before selling.

Go get the sale. A battery is a strong product — clean energy, independence, backup, long-term savings, and in Texas real VPP income. A customer who wants one for any honest reason is a good sale. We never walk away over price or low savings — that's the customer's call. Do right by the customer, protect the company, be honest.

PART B — The Deep Reference

1. Orientation

• Utility: Gainesville Regional Utilities (GRU) — a municipal utility governed by the state-created GRU Authority (since November 2023). Munis set their own solar rules; the Florida PSC's net-metering rule does not bind GRU.
• Territory: Gainesville and Alachua County, ~102,000 electric customers — with a 10% surcharge for customers outside city limits. Heavy interleave with Clay Electric and Duke — the bill header decides, never the county.
• Market type: THREAT-DOCUMENTED — the 4/17/2024 Authority vote (3-0) moved new solar to fuel-adjustment exports (~3.5¢ vs ~13.7¢ retail, the widest spread in our book); grandfathered cohort (installed/permitting by the vote date) keeps prior ~5¢-era terms for an UNPUBLISHED duration — no year printed. No programs.
• Default config: backup-capable ($18,500 / $23,942 / ~$228); self-consumption ($17,000 / $22,068 / ~$210).

2. How the GRU Bill Works

1. Energy: 8.46¢/kWh (first tier) / 12.13¢ (above) plus the ~3.5¢ monthly fuel adjustment — roughly 13.7¢/kWh all-in inside the city. Customer charge $17.00/mo. Customers outside city limits pay a 10% surcharge on top.
2. Solar exports (post-4/17/2024): credited at the monthly Fuel Adjustment — ~3.5¢/kWh, floating monthly (the vote replaced a prior credit of ~5.16¢). The tool carries today's figure — confirm before quoting.
3. Solar exports (grandfathered): systems installed or permitting on or before April 17, 2024 keep the prior terms — themselves below retail — for a duration GRU has never published. No year is printed here because none exists to print.

Why this matters for the pitch: the retail-to-fuel-adjustment gap IS the battery's paycheck — ~10¢ per stored kWh for post-2024 customers, the widest in our book — and the grandfathered cohort's milder gap is still real. The honest unknown (no published grandfather term) is the trust play: we're the installer who says "unpublished" instead of inventing a year.

3. Solar Exports at GRU — The 2024 Vote, the Widest Spread, and the Unpublished Term

The GRU Authority's April 2024 vote is documented and citable. The grandfather duration is not — and this guide's discipline is to say so, in those words.

• The vote: GRU Authority, 3-0, April 17, 2024 — new solar installs credited at the monthly Fuel Adjustment (~3.5¢, floats monthly) versus the prior ~5.16¢ credit. Factual framing only: the Authority is the state-created board governing GRU since November 2023; state the facts, editorialize never.
• The spread: ~13.7¢ retail (inside city) vs ~3.5¢ exports — roughly 4-to-1, the widest buy/sell gap of any market we serve.
• The grandfather: installed/permitting on or before 4/17/2024 keeps the prior terms. Duration: UNPUBLISHED. No sunset term has been found in any primary source. The guide prints no year; the rep speaks no year; "GRU has never published an end date, and we won't invent one" is the exact sentence to use — it is also the sentence that makes a customer trust everything else you say.
• Interconnection: specifics unconfirmed — GRU's caps, insurance, and fees live in the City Code of Ordinances (not yet pulled to primary). Print no specifics; the tool carries confirm items.
• The rep move, per cohort: Post-2024 — "You're paid about three and a half cents and charged thirteen and a half — a four-to-one gap, set by a 3-0 vote in April 2024. The battery closes it every day it's installed." Grandfathered — "Your prior terms are real and better than the new rate — and still below retail, so a battery captures a real gap. The one thing nobody can tell you is how long the terms last, because GRU has never published it. We won't invent it — we'll just make it matter less."
• See the "Net Metering & Grandfathering Status" section for the cited detail; the flag for GRU is THREAT-DOCUMENTED (2024 vote; grandfathered cohort, term unpublished).

4. Rate Reality + The Spread

What drives the GRU pitch (named, honest):

1. The spread. ~13.7¢ retail vs ~3.5¢ exports — ~10¢ per stored kWh post-2024, the widest in our book; the grandfathered gap is milder and real.
2. The vote. 3-0, April 17, 2024 — documented, citable, and the proof that terms change here.
3. The honest unknown. The unpublished grandfather term — saying "unpublished" instead of inventing a year is the trust play that wins this market.

Documented vs. speculation (say this right):

• ✅ "The GRU Authority voted 3-0 in April 2024 to credit new solar at the fuel adjustment — about three and a half cents, floating monthly" (documented; confirm today's figure)
• ✅ "Your grandfathered terms have no published end date — GRU has never set one, and we won't invent it" (the discipline line — use it verbatim)
• ✅ "Roughly a four-to-one gap between what you pay and what exports earn" (arithmetic)
• ❌ Printing or speaking ANY year for the grandfather term (none exists — inventing one is the platform-killing error)
• ❌ Quoting a fuel-adjustment ¢ from memory (floats monthly)
• ❌ Quoting interconnection caps/insurance/fees (unconfirmed — City Code of Ordinances; tool carries confirm items)
• ❌ Editorializing about the GRU Authority or Gainesville politics (state the vote; skip the commentary)

5. Incentives & Programs

• GRU battery/solar programs: none. No rebate, no VPP. No program income to promise.
• Federal ITC: expired 12/31/2025. Never quote 30%.
• Florida tax treatment: solar property-tax exclusion and sales-tax exemption are state law; battery-specific treatment — confirm at close, don't promise.
• The value here is the spread + the rebate + resilience + takeover.

6. System Rescue Value — The System Takeover

This applies to any customer with existing solar — and it's identical across every Top Tier market. These are takeover facts, not TX-specific.

The Orphaned Solar Customer Problem. Many Texas solar customers installed during the 2019–2024 growth years and now face:

• An original installer that's gone out of business, been acquired, or stopped servicing residential (especially common after the federal tax credit expired Dec 2025)
• A 10-year workmanship warranty that's unenforceable (installer is gone)
• An inverter approaching or past typical failure windows
• No service relationship, and most companies refuse to service systems they didn't install

The Inverter Failure Reality. Inverters are the weakest link. Panels last 25–30 years; the inverter fails much sooner.

• SolarEdge string inverters: 8–15 years (12-yr standard warranty)
• Enphase microinverters: 10–20 years (25-yr warranty)
• Industry-wide: 70–90% of systems experience inverter failure within the panel lifespan
• When it fails on an orphaned system: production stops, bills jump to full retail, most providers won't quote it, out-of-pocket replacement is $3,500–5,000, and the customer is down 4–8 weeks.

What Top Tier's takeover provides (formalized through a Service Warranty Agreement with a brand-new 10-year Limited Workmanship and Roof Penetration Warranty):

• A new 10-year Top Tier workmanship warranty (regardless of system age)
• Manufacturer warranty claim handling (Top Tier chases the claim + labor, not the customer)
• Inverter replacement coverage when it fails within manufacturer warranty (customer pays nothing for the work)
• Single point of contact; monitoring setup help; performance verification at inspection

The $11K System Takeover Bundle (the exact 5-tile bundle on the proposal):

How to use it: "On top of the bill math, you're picking up over $11K of bundled services that aren't sold separately. If your inverter fails in year 12, the warranty handling alone is worth a few hundred; the replacement coordination saves $3–5K; the Align contract is $1,500 you'd otherwise pay. It adds up."

Align Solar Protection — the terms (get these right):

• 5-year term, $0 deductible, insurance-backed by American Bankers Insurance Company of Florida, non-transferable to subsequent owners.
• Covers: mechanical breakdown of existing PV (panels, inverters/optimizers, racking) — parts, labor, service calls.
• Does NOT cover: the new battery (own warranty), wear-and-tear, weather/hail, pre-existing conditions, roof issues.
• Age limits: panels/microinverters under 15 years; string/central inverters under 7 years. Not every system fully qualifies — disclose at inspection.
• It's ONE of three layers: (1) equipment manufacturer warranties, (2) Top Tier's 10-yr workmanship, (3) the 5-yr Align contract. Never call it "full coverage."
• NEVER say: "Everything's covered" / "never worry again" / "Align is your full coverage" / "you can extend beyond 5 years" / "Align transfers when you sell."

Quantifying the rescue value:

This is independent of bill savings — the rescue alone can be worth $4,000–7,500.

7. Outage Reality — Hurricane Resilience in GRU Territory

Why outages happen here. Inland Gainesville is sheltered relative to the coasts — say that plainly, it buys credibility — and the recent record still shows real exposure:

• Helene (September 2024): ~27,000 GRU customers out — the utility's biggest recent event.
• Idalia (August 2023): ~14,000 out — restored in about 24 hours. Credit the speed; a dark night is still a dark night.
• Milton (2024): minor here. (Irma/Ian GRU-specific counts weren't published — no numbers.)
• Tree-heavy Gainesville catches wind events even when the storm core misses.

What a battery does — and the honest mechanism. Grid-tied solar shuts off automatically in an outage (anti-islanding). A battery with backup keeps essential loads running and recharges from solar through restoration.

How to pitch it honestly: "Gainesville's luckier than the coasts, and GRU restores fast — Idalia was about a day. A battery covers that day, and every ordinary day in between it's capturing the widest solar spread in Florida."

8. Hidden Costs Avoided / What You Own vs What You Rent

• What you rent: retail power at ~13.7¢ while your surplus sells at ~3.5¢ — a four-to-one gap donated daily (post-2024) — and, for the grandfathered, terms whose end date nobody can name — and nothing when the grid fails.
• What you own (with the battery): your surplus, kept at retail value on your side of the meter — and solar economics that don't depend on an unpublished term — plus backup for the storm.
• Hidden costs avoided: the $11K takeover bundle + the donated spread (the widest in our book) + every restoration's costs.

9. Battery Products

• Backup config (default — hurricane country): Tesla Powerwall 3 (13.5 kWh; Redline: $20,500), FranklinWH aPower 2 (15 kWh; Redline: $20,500). Not compatible with HDM.

• Self-consumption config: Enphase IQ 5P (10 kWh; Redline: $15,500 SC / $17,600 BU), SolarEdge Home Battery (9.7 kWh usable; Redline: $14,500 SC / $16,000 BU), SolarEdge Nexis (self-consumption only pending crew backup training; Redline: $15,500 SC).

• GRU takeaway: self-consumption IS the economic engine — size the battery to soak the midday surplus; at a 4-to-1 gap, every stored kilowatt-hour works hard. Backup remains the value default. Confirm cohort and config in the tool.

• Financing terms vary by lender — price deals through the proposal tool.

10. Objection Handling

Universal objections (swap in GRU figures) + GRU-specific objections.

"Why is my export credit so low? GRU sells my own power back to me at four times the price!" (GRU-specific — channeling the frustration honestly)

"You've done the math exactly right — the Authority voted in April 2024 to credit new solar at the fuel adjustment, about three and a half cents, while retail runs about thirteen and a half. I'm not going to defend the vote or predict it reverses. What I can do is make it mostly irrelevant: a battery keeps your surplus on your side of the meter, where it's worth full retail to you. The credit only touches power that leaves your house — so we stop it leaving. At a four-to-one gap, no battery in Florida works harder than one in Gainesville."

"How long does my grandfathered rate last?" (GRU-specific — THE discipline answer)

"Here's the most honest answer in this business: nobody knows, because GRU has never published an end date. I could make up a year that sounds official — some salespeople will — but I won't, because you could check and I'd deserve to lose you. What I can tell you: your terms are real today, they're better than the new rate, they're still below retail — and a battery captures that gap now and makes the unpublished question matter less, whatever GRU eventually decides."

"Should I wait and see if the Authority reverses the 2024 vote?" (GRU-specific — the direction-of-travel answer)

"Nothing is pending in either direction, and I won't pretend to read a board's mind. What's documented is the vote that already happened — three to nothing — and the four-to-one gap it created, which you're donating every sunny day you wait. If the credit ever improves, your battery loses nothing: stored power at retail value beats any export credit they could plausibly set."

"Why is the loan more than the system price?"

"The cash price is $17,000–18,500 depending on config. Service Finance adds dealer fees bringing the financed amount to about $22,068–23,942. Cash or a HELOC is cheaper if that's an option. There's no GRU rebate and the federal credit expired — the value is the widest spread in Florida, the backup, and the takeover."

11. DO SAY / NEVER SAY

12. Required Disclosures

1. ☐ Savings are estimates; GRU rates and the fuel-adjustment export credit are set by GRU and change (the fuel adjustment floats monthly) — verify current figures in the tool.
2. ☐ GRU is a municipal utility not bound by the Florida PSC's net-metering rule; per the GRU Authority's April 17, 2024 action, post-vote solar exports are credited at the monthly Fuel Adjustment, not retail.
3. ☐ For grandfathered customers (installed/permitting on or before April 17, 2024): prior export terms continue for a duration GRU has not published; no end date is represented, and projections state the term as unpublished.
4. ☐ GRU interconnection requirements (caps, insurance, fees) are confirmed per install from GRU's current ordinances and are not guaranteed until approved.
5. ☐ GRU offers no battery or solar rebate or VPP; no federal ITC after 12/31/2025; no program income is quoted.
6. ☐ Align Solar Protection is non-transferable; workmanship warranty transfer requires written consent; manufacturer warranties transfer per OEM terms. Align coverage is contingent on inspection + age limits (panels <15 yr, inverters <7 yr).
7. ☐ Backup duration depends on system sizing and load; whole-home air conditioning through a multi-day outage is not implied.
8. ☐ Pricing confirmed in the tool before commitment.

13. Quick-Reference Numbers (dated — confirm before quoting)

• Exports (post-4/17/2024): monthly Fuel Adjustment ~3.5¢ — FLOATS MONTHLY, confirm in tool | Retail: ~13.7¢ all-in inside city (+10% surcharge outside)
• The spread: ~4-to-1 — the widest in our book | Customer charge: $17.00/mo
• The vote: GRU Authority, 3-0, April 17, 2024 (facts only, never editorial)
• Grandfathered: installed/permitting by 4/17/2024 keep prior (~5¢-era) terms — DURATION UNPUBLISHED: no year printed, no year spoken, "we won't invent it"
• Interconnection: specifics UNCONFIRMED (City Code of Ordinances) — print nothing; tool carries confirm items
• Programs: none | Federal ITC: expired 12/31/2025
• Territory: ~102K customers; heavy Clay Electric + Duke interleave — bill header decides
• Inverter replacement out-of-pocket: $3,500–5,000 | Takeover bundle: ~$11,800
• Default config: backup $18,500 / self-consumption $17,000
• Storm anchors: Helene 2024 — ~27K (biggest); Idalia 2023 — ~14K, restored ~24h; Milton — minor (Irma/Ian: no published GRU counts)

14. Sell Hard, Sell Honest — the standing rules

• No year for the grandfather term — ever. GRU never published one; "we won't invent it" is the exact line, and it's also the trust play that wins this market.
• The spread is arithmetic — sell it as arithmetic. ~4-to-1 post-2024, milder for the grandfathered; both real.
• The fuel adjustment floats monthly — the tool carries today's figure; never quote from memory.
• The vote is a fact, not an editorial — 3-0, April 17, 2024; state it and stop.
• No interconnection specifics until confirmed — GRU's live in the city code; the tool gates them.
• Verify the utility by bill header — Gainesville-area addresses split among GRU, Clay Electric, and Duke.
• Never quote the federal ITC (expired).